Embrace the Essence of Efficiency

We automate business processes so that more time can be spent on higher value activities and your business can be more profitable.Remove administrative processes, minimise inefficient tasks, reduce errors, and streamline business activities.

Scenarios

Here are some examples of business processes that can be automated and integrated. This is just the tip of the automation iceberg - we are sure that you will have your own pain points, process challenges and areas of potential improvement.

CRM Integration

Whenever a new lead is added to your CRM system (e.g., Salesforce, HubSpot), augment the data with information from Companies House, automatically create a new customer in your accounting software (e.g., QuickBooks, Xero) and send a welcome email using your email marketing tool (e.g., Mailchimp, Sendinblue).

File Management and Storage

Whenever a new file is uploaded to your cloud storage provider (e.g., Dropbox, Google Drive), automatically create a backup in another cloud storage service (e.g., OneDrive, Box) and notify your team members via a messaging (e.g., Slack, Microsoft Teams).

E-commerce Order Processing

When a new order is placed on your e-commerce platform (e.g., Shopify, WooCommerce), automatically create a new task in your project management tool (e.g., Trello, Asana) to notify your team about the order details and update the inventory in your ERP system (e.g., Square, Odoo).

Data Synchronization

When a new lead is added to your CRM system (e.g., Pipedrive, Capsule) automatically sync the contact details with your email marketing tool, customer support system, and other relevant applications, ensuring consistent data across your business processes.

Social Media Management

If you receive a new direct message or mention on your social media channels (e.g., Twitter, Instagram), automatically send you a Slack notification or create a support ticket in your helpdesk system (e.g., Zendesk, Freshdesk) to ensure timely responses and streamline customer support.

Invoice and Payment Automation

When an invoice is created in your accounting software (e.g., Quickbooks, Xero), automatically send a payment reminder email to the customer (e.g., Gmail, Outlook), update the payment status in your CRM, and notify your finance team through a designated communication channel.

Our Services

Our goal is to make your life easier and to reduce your costs by removing unnecessary administration from your business processes. With over 20 years’ experience in business analysis and functional consulting across multiple business functions, we are well placed to advise and assist you on your digital journey.

All journeys are unique, and our aim is to help you, regardless of where you are on yours. Some are short, and some are long – but we can be your travelling companion, and guide you to your destination. So buckle up for the ride, have a closer look at our services and get in touch.

Process Automation

Through process automation, mundane and repetitive tasks such as data entry, document processing, and report generation can be automated, allowing your workforce to redirect their energy towards higher-value activities. With streamlined workflows and reduced manual intervention, your team can achieve greater accuracy, faster turnaround times, and improved customer satisfaction. Read more

Benefits

Increased efficiencyBy streamlining repetitive tasks, reducing the need for manual intervention, and minimising errors, this increased efficiency translates into significant time and cost savings, allowing you to allocate resources more strategically.

Data accuracy and consistencyEliminating human errors that often arises from fatigue or oversight. This leads to higher quality outputs and enhanced customer satisfaction.

ScalabilityAllows businesses to handle larger workloads without a proportional increase in workforce.

Integration

Systems integration is a critical process that enables organisations to optimise their operations, improve efficiency, enhance data visibility, and achieve cost savings. By integrating different systems, businesses can streamline processes, facilitate data sharing, and adapt to changing business needs. Moreover, systems integration enhances security and risk management, providing a robust and scalable infrastructure for sustainable growth. We typically harness the awesome power of Make to build our integrations. Read more

Benefits

Increased efficiencyIntegrating systems allows different departments and functions to seamlessly share data and information. This reduces the need for manual data entry and duplicate efforts, leading to enhanced operational efficiency. Processes become smoother, quicker, and less error-prone, freeing up employees' time to focus on higher-value tasks.

Cost SavingsBy reducing manual processes, data entry errors, and inefficiencies, integrating systems can lead to cost savings over time. Fewer errors mean fewer resources spent on rectifying mistakes. Additionally, improved resource allocation can optimise cash flow.

Customer ExperienceIntegrated systems enable a 360-degree view of customer interactions and histories. This provides personalised and responsive customer experiences, leading to higher customer satisfaction and loyalty. From marketing to sales and customer support, integrated systems help create a seamless and cohesive customer journey.

How We Work

As you may imagine, we love a good automated and integrated process here at Big Sky Vision. We have process flows for all of our important business functions from how we invoice, to making the perfect cup of coffee! The way we work with our customers is no exception, and we apply a proven 5 step methodology which enables us to quickly assess the changes that will make the most impact to your business.

We would love to hear from you

We love to talk about business systems, automations, integrations and processes. Please do get in touch with any questions or queries you may have.

Thank you!

Thank you for contacting us. We will be in touch with you as soon as we are able.

integration

Systems integration refers to the process of combining different subsystems and components of a larger system to work together seamlessly and efficiently. It involves integrating software, hardware, and network components to create a unified and cohesive system that can effectively communicate and share information. Systems integration plays a crucial role in today's interconnected world, where organisations rely on multiple technologies, applications, and platforms to streamline their operations and achieve their business objectives.One of the key benefits of systems integration is improved efficiency and productivity. By integrating various systems, organisations can eliminate redundant processes, automate tasks, and ensure smooth information flow between different departments. This streamlining of operations helps to eliminate manual errors, reduce data duplication, and save time and resources. As a result, employees can focus on more value-added tasks, collaboration becomes more effective, and decision-making is based on accurate and up-to-date information.Another advantage of systems integration is enhanced data visibility and accessibility. When different systems are integrated, data from various sources can be consolidated into a single, unified view. This enables organisations to have a holistic understanding of their operations, customers, and market trends. With improved data visibility, businesses can make more informed decisions, identify opportunities for improvement, and gain a competitive edge. Moreover, integrated systems facilitate easier data sharing and collaboration across different teams and departments, promoting cross-functional transparency and alignment.Systems integration also contributes to cost savings and scalability. By integrating existing systems instead of investing in new ones, organisations can leverage their current technology investments and avoid unnecessary expenses. Additionally, integrating systems allows for scalability, as new components or functionalities can be added as needed without disrupting the entire system. This flexibility enables organisations to adapt to changing business requirements and support future growth without incurring significant costs.Security and risk management are additional benefits of systems integration. Integrating systems provides an opportunity to implement standardised security protocols and ensure consistent data protection across the entire infrastructure. Centralised security measures reduce the risk of unauthorised access, data breaches, and system vulnerabilities. Moreover, systems integration allows for better monitoring and control, enabling organisations to detect and respond to potential security threats in a timely manner, safeguarding critical assets and maintaining business continuity.

automation

We aim to simplify and streamline your business operations through the power of Business Process Automation (BPA). In today's fast-paced digital landscape, efficiency and productivity are key to staying ahead of the competition. That's where BPA comes in.Business Process Automation refers to the use of technology to automate repetitive and time-consuming tasks within an organization. It involves the design, implementation, and management of automated workflows that improve efficiency, reduce errors, and free up valuable resources. By leveraging the latest advancements in artificial intelligence, machine learning, and robotics, BPA empowers businesses to optimize their processes and focus on what truly matters: growth and innovation.Through BPA, mundane and repetitive tasks such as data entry, document processing, and report generation can be automated, allowing your workforce to redirect their energy towards higher-value activities. With streamlined workflows and reduced manual intervention, your team can achieve greater accuracy, faster turnaround times, and improved customer satisfaction.Moreover, BPA provides a holistic view of your business processes, enabling you to identify bottlenecks, monitor performance, and make data-driven decisions. By capturing and analysing real-time data, you gain valuable insights into your operations, which can be used to identify areas for improvement and drive continuous optimisation.We specialise in developing tailored BPA solutions that align with your unique business requirements. Whether you're a small startup or a large enterprise, we can help you automate your workflows, increase operational efficiency, and unlock your organisation's full potential.Embrace the future of business operations with Business Process Automation. Experience enhanced productivity, reduced costs, and improved customer satisfaction. Contact us today to embark on a transformative journey towards optimized and efficient business processes.

process design

Business Process Design is a critical aspect of organisational success that involves analysing, designing, and implementing efficient workflows and procedures within a company. It is a systematic approach that aims to streamline operations, improve productivity, and enhance overall performance. By evaluating and optimising existing processes or creating new ones, business process design ensures that tasks and activities are aligned with strategic objectives, resources are utilised effectively, and customer satisfaction is maximised. It takes into account various factors such as technology, human resources, and organisational structure to create a cohesive and efficient framework for conducting business operations.The benefits of effective business process design are manifold. Firstly, it enables organisations to identify and eliminate inefficiencies or bottlenecks within their operations. By mapping out and visualising processes, companies can identify areas of duplication, waste, or unnecessary complexity. This, in turn, allows for the implementation of streamlined procedures and the removal of non-value-added activities, resulting in increased efficiency and cost savings. Additionally, well-designed business processes facilitate better collaboration and coordination among teams and departments, leading to improved communication, reduced errors, and faster decision-making. Moreover, by focusing on customer-centricity, process design helps organisations align their activities with customer needs and preferences, enhancing overall customer satisfaction and loyalty.Another significant benefit of business process design is its ability to foster innovation and agility within organisations. As businesses evolve and adapt to changing market dynamics, having flexible and adaptable processes becomes crucial. Process design enables companies to anticipate and respond effectively to market shifts, technological advancements, and competitive pressures. By designing processes that are scalable, agile, and adaptable, organisations can quickly adjust their operations, seize new opportunities, and stay ahead in a rapidly changing business environment. Furthermore, a well-designed process framework provides a solid foundation for continuous improvement initiatives, allowing organisations to identify and implement changes and optimisations over time, thus ensuring ongoing operational excellence and growth.

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Privacy Policy

This website is operated by Big Sky Vision Ltd. (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.This policy sets out how we process any personal data we collect from you or that you provide to us through our website, email or 3rd party apps. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you. By visiting www.bigskyvision.co.uk (our website) you are accepting and consenting to the practices described in this policy.Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website, send us emails or use 3rd party apps:Information you supply to us
You may supply us with information about you by filling in forms on our website, sending us an email or using 3rd party apps. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.Information our website automatically collects about you.
With regard to each of your visits to our website we may automatically collect information including the following:- technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
CookiesOur website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.How we may use the information we collect
We use the information in the following ways:Information you supply to us. We will use this information:- to provide you with information and/or services that you request from us;
- to send marketing information to you;Information we automatically collect about you. We will use this information:- to administer our site including troubleshooting and statistical purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- security and debugging as part of our efforts to keep our site safe and secure.This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data.Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server located within the UK or the EU. We use a trusted third party website and hosting provider (Ionos) to facilitate the running and management of this website. Ionos meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that Ionos process, is kept secure and only processed in the manner we instruct them to. Ionos cannot access, provide, rectify or delete any data that they store on our behalf without permission.We do not rent, sell or share personal information about you with other people or non-affiliated companies. Example of an affiliated company is Mailigen which we use for email marketing, and where we store limited personal information used for marketing purposes.We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to [email protected]. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to [email protected]

Process Audit: The Art of the Possible

Are you concerned that automation is going to cost a fortune and you'll have to buy complicated software that takes forever to learn - with lots of features you don't actually need? Or perhaps you know you could save money by automating your processes, but don't know where to start?

Give us one hour and we will show you how you can automate manual processes and use the time saved to potentially increase your revenue.

We spend our time helping businesses, just like yours, to see significant improvements in efficiency, without the need for massive budgets or a large investment of time. We would like to show you some simple ideas and discuss how these could have a fast and measurable effect on your business.Have you ever calculated how many hours a process takes each year to perform? You can use our free Process Calculator to work out the number of annual hours and associated cost of a given process. The next step is to decide where you could ‘spend’ those saved hours on more valuable work.An example:By freeing up the time of non-sales people, that time can then be spent supporting the sales team, and reducing their admin burden - thereby allowing them to spend more time on selling and closing deals.
In this example it has been calculated that a process takes 312 hours per year (30mins, 12 times per week). We can then allocate those hours to the Sales team, and increase revenue as seen in the example below.

Total Annual Revenue£ 300,000.00
Number of Salespeople3
Revenue / Salesperson£ 100,000.00
Hours Worked / Yr (220 days * 8hrs)1,760
Revenue / Salesperson hour£ 56.82
Process Saving Through Automation (hrs)312
Additional Revenue / Salesperson£ 17,727.84
Total Additional Revenue£ 53,183.52
% Revenue increase17.7%

Business owners and managers often struggle with establishing and maintaining efficient administrative systems and processes. As a business expands, it becomes challenging to oversee every system effectively. Employees are often left to develop their own methods, leading to inconsistency.Many businesses lack guidance on maximising efficiency and simply continue with outdated approaches, making occasional improvements. If unsure where to begin, they may neglect improving systems altogether, despite recognising the potential for enhancement. Knowledge of effective process implementation is crucial for immediate business improvement.This 1 hour Process Audit is a session where we look at a number of existing processes of your choosing, and discuss ways to improve and automate them. In addition, we look at where the saved time can be best spent (often to increase revenue).If after the audit you feel you’d like more of our help, we’ll discuss ways this could happen. We know that a Process Audit will be time well spent and benefit your business enormously.If you would like to discuss the art of the possible in regards to automating your manual processes please book an audit or contact us.

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